Customer Testimonials

Tell us what you think. Would you recommend us to others? Your feedback is highly appreciated. Please leave your testimonial below. Thanks.

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Looking for an Audi tt for over 6months, Town cars had 3 for sale, picked it up week later drove away,
Drove car for over two weeks had some minor problem rang Doug he said bring it back gave me a loan car for a week picked my car up job sorted
Excellent service from a genuinely nice guy will be revisiting when it’s time too change 10/10

I have bought three cars from Doug and I cannot praise him and his family enough.
Nothing is too much trouble. If anything is wrong with the car, which is rare, it is always resolved.
Doug is a very pleasant and honest man. You could not go wrong if you wanted to buy a used car.

I bought a lovely little car from town cars in Dec 2022. Literally on the day that my 3 month warranty ran out, i began to hear a rattle sound. I took it to Doug at 6:40pm (they close at 7pm) by 6:55pm i was home with a loan car and my car in to be fixed. It was ready for collection just 2 days later. Brilliant personal customer service.

I have bought three cars from Doug and I cannot praise him and his family enough.
Nothing is too much trouble. If anything is wrong with the car, which is rare, it is always resolved.
Doug is a very pleasant and honest man. You could not go wrong if you wanted to buy a used car.

Beyond and above!

I can’t express how grateful I am with their service and help! Answering all my questions, offering me a spare car if my new car was not ready on time, good price for the exchange, MOT brand new… they even put a new battery!

All paperwork done and explained, and the car is just so nice!

Highly recommended, honesty…they make all this process (that can be so painful)… so much enjoyable and easy!

I have bought several cars here over the years. I have found Doug and his staff to be exemplary. They go out of their way to assist in purchasing a car. Nothing is too much trouble. I have recommended them quite a few times and I am glad to be able to do so publicly. Always a fair price with excellent after sales service.
You can’t go wrong here.

Excellent service from start to finish, Doug was friendly , professional and made the whole car buying process so relaxed and easy. Great after sales service as well. Definitely recommend

Yet again Town Cars have come up trumps, My wife thought she had a problem with her car, and spoke with Doug and Richard, who once again. well went the beyond her expectations and did everything that could to ensure that all was in order, and that she was happy with her car .We cannot fault Doug, Richard and the Town Cars family team .In over thirty years we have NEVER had any problems, which includes our two Daughters, Son, and Granddaughter.
As Always
a big THANK YOU Doug and team.

Bought Transit Custom with Doug and his team and have no words to describe how satisfied I am with ti and how great was my experience with Doug and his team. Thank you guys 😀

Yet again we have gone back to Town Cars, as we have for over 35 years, We have confidently seen three generations buy vehicle from here, and NEVER had any cause to complain, indeed we can only compliment Doug Hawkins and all his staff for maintaining such high standards in every way. I would and have happily recommended town cars to anyone looking for a quality vehicle at a fair price and excellent honest service. Thank You Doug, Richard and all staff.

My experience with Town Cars was excellent.
They allowed me a test on my own with no pressure. I bought a VOLVO s62 R in very good condition,. Its the best car I have ever owned l would recommend them without exeption.
Roger Smith

Town cars is an excellent family run business that would be hard to equal for honesty, integrity and good business practice. I’ve bought a number of vehicles from them over the years and have received nothing but excellent service in every respect. Few businesses in our present times can come anyway near Town cars. I can highly recommend them.

My family have bought cars from Here for over thirty years,Sons,Daughter,and Granddaughters, my wife recently traded in her car for a slightly bigger one,and as always was treated really well by Doug and His Staff.In all our years of dealing with this company we have NEVER had any reason for complaint, indeed have always held them with the highest regard .This team work well together to give Honest,Fair and Good deals and service.In my opinion they are unbeatable.THANK YOU ALL,,the wife is over the moon with her car

Three generations of family have bought cars from Town Cars, over the past 25 to 30 years at a guess,( a total of about 18/19 vehicles)and have never had any complaints as to the sales and after sales service. I have watched Doug’s family grow up and follow him into the trade,and they are all honest and trustworthy.My wife bought her car from here about three years ago,on doug’s reccomendation, and (touch wood ) has never had any issues with it, it cost £20 a year tax and is amazingly economical. This is a genuine family buisness who are totally fair and honest,who believe in looking after their customers. When the time come we will be back again

Very friendly services highly recommend cheers

Pick up a van today from Town cars . I never usually buy from a dealer but I know Town cars have a great reputation and having a van I was interested I thought I would take a visit . Firstly the van was in outstanding condition . I was given the key left alone to have a look . I went on to purchase the van in what was a very nice easy transaction. Town cars have been around for as long as I can remember and it’s easy to see why there reputation is so good . Thank you Doug and the Team . Recommend

I would most certainly highly recommend town cars knowing this business for many many years when working in the motor trade. Reliability is foremost, extremely helpful with any advice and knowledge of cars is the very best. A real joy to deal with this company and long may it prosper.

Just to say thank you for fitting a new radiator in the above. It’s now going through a complete service and all looks excellent. I really appreciate your integrity and good business practice. I shall never fail to recommend you to anyone who seeks to purchase a used vehicle.

Kind regards to you, Ryan and the team at Town Cars.


I bought a Jaguar X-Type from you, it’s a great car, and i’m really glad I bought this car from you. My experiences with car dealers hasn’t been good so I appreciate your service. Many Thanks

Sue & Lee

To Doug, Many thanks for your help with the car.

Andrew & Jane

To Doug & Staff, We just wanted to thank you both for all your help in trading in our Mini for the Corsa, especially last weekend regarding the disks. I am very happy with my Corsa and would definitely recommend your garage for your dedication and professionalism. Thank you.


My daughter bought her car from here very happy with it . Had a problem with the window months later, went back to ask for some advice, they gave us courtesy car took my daughters fixed it the next day. It’s not often you find a garage that are so brilliant with after care! I will be coming back here next time I update my own car. Thanks guys for all your help

Glynn Richards

Now has a hand car wash. My First time here. Cleaned really well and facilities for drivers and families whilst they’re waiting for car to be cleaned are like no other that i have seen. Heated porta cabin with 2 tables and 8 chairs, hot and cold water, sink, tea and coffee
Facilities, selection of read, separate wc


I cannot thank you enough for all your help with my car. You are a lovely man. Many Thanks.

Keith & Dee Dallimore

Just to say thank you so much for looking after us. Your after sales service was exceptional. We love the car and have complete confidence in it. We will highly recommend you.

Holly & Ash

Thank you for all your help in sorting out the motorhome for us, we are really happy in it. We have been so impressed with your kindness, patience and excellent customer service, we will be recommending you to all our friends & family. Thanks again!

Shirley Ross & Family

Thank you Doug & your family business for your professional, kind and expert advise on purchasing the ford focus for my daughter Rebecca recently. It was all done and dusted in a single weekend on first reviewing the car. Very pleased with your service and are definitely recommending you and your garage to others.

Judy & The Smith Family

Thank-you for your amazing service. You were very kind and it was very much appreciated. We have recommended you to many people, and will continue to do so. Thank you so much.

Yvonne Johnson

I just wanted to say thank you so much for your after sales service. All of your staff are so helpful and polite and I am thrilled with my car. She flies now and I have named her “Peggy”, definitely a keeper. Thanks again.

Justine Bennett

I have bought several cars off Doug over the years. Doug and his colleagues are always friendly, polite and helpful. I recently bought a car that I was not happy with and Doug spent months assisting me to find the right car. I cannot praise this car business enough. I eventually replaced my car and Doug was fantastic. I would highly recommend Town Cars to anyone looking for a car in Gloucestershire.

Amanda Burns

Bought car from them, a few issues with the car after the purchase and they took it back with out any issue and sorted free of charge. Would highly recommend.

Molly Stephens

Excellent service ! Everyone who works there is extremely helpful with getting my car fixed. Would recommend buying a car from here.

Tim Nash

Once again we have returned to Town Cars, in order to allow our Third generation (Granddaughter),to purchase a car from what I consider to be the most genuine car dealership, I have ever dealt with.
I was more than happy to put her in the hands of Doug Hawkins, safe and confident in the knowledge that he would treat her as he has, the previous generations and friends, Honestly, fairly and with total trust. I would recommend this dealer ship to all, with total confidence.


Both were very friendly not pushy at all. I knew what I was looking for . Found it !! Town Cars have been on same site since I started driving 30 + yrs ago. That speaks for its self in this day and age. Very good quality cars , easy to walk around. Give them a go for your next vehicle .

Agnieszka Bonwick

A lots cars to choose. And good prices


Just wanted to say thank-you so much for helping me out on such short notice!

Camilla Bassett-Smith

To Town Cars, Thank-You very much for the exceptional service you have given to me. Very much appreciated!